Shipping policy

At RIO Pet Care, we strive to ensure your orders are delivered promptly and efficiently. Below are the details of our shipping policy:

We currently ship to all regions in Jordan and select international locations.

For international shipping availability, contact us at info@quatro-P4.com.

Local Orders: Delivery within 2-5 business days.

International Orders: Delivery within 7-14 business days, depending on the destination.

Please note: Shipping times may vary due to holidays, customs clearance, or unforeseen delays.

Local Orders: A flat rate of [Insert Amount] applies for shipping within Jordan.

Free Shipping: Available for local orders over [Insert Threshold].

International Orders: Costs are calculated at checkout based on the destination and package weight.

Once your order is shipped, you will receive a tracking number via email or SMS to monitor its progress.

For assistance with tracking, contact us at info@quatro-P4.com.

If your order is delayed, lost, or arrives damaged, please contact us immediately at +962 7 9730 4676 or info@quatro-P4.com.

Damaged products must be reported within 48 hours of receipt with photographic evidence.

Any applicable customs duties, taxes, or fees are the responsibility of the recipient.

For more information, check your local customs regulations.

For questions about shipping, feel free to contact our team:
📍 Amman, Jordan
📞 +962 7 9730 4676
✉️ info@quatro-P4.com

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