{"id":29055,"date":"2025-11-21T15:09:03","date_gmt":"2025-11-21T15:09:03","guid":{"rendered":"https:\/\/rio-petcare.com\/?page_id=29055"},"modified":"2025-11-21T23:30:17","modified_gmt":"2025-11-21T23:30:17","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/rio-petcare.com\/en\/refund-policy\/","title":{"rendered":"Refund policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"29055\" class=\"elementor elementor-29055\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-1576722 e-flex e-con-boxed e-con e-parent\" data-id=\"1576722\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0c16833 elementor-widget__width-inherit color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"0c16833\" data-element_type=\"widget\" data-e-type=\"widget\" data-no-translation=\"\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t<style>.elementor-element-0c16833{display:none !important}<\/style>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-d845d18 e-flex e-con-boxed e-con e-parent\" data-id=\"d845d18\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0884637 elementor-widget__width-inherit color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"0884637\" data-element_type=\"widget\" data-e-type=\"widget\" data-no-translation=\"\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">At RIO Pet Care, your satisfaction is our priority. If you are not fully satisfied with your purchase, we are here to help.<\/span><\/p><h1><span style=\"font-weight: 400;\">Eligibility for Returns<\/span><\/h1><p><span style=\"font-weight: 400;\">Products must be returned within 14 days of delivery.<\/span><\/p><p><span style=\"font-weight: 400;\">Items must be unused, in their original packaging, and in the same condition as received.<\/span><\/p><h2><span style=\"font-weight: 400;\">Non-Returnable Items<\/span><\/h2><p><span style=\"font-weight: 400;\">Opened grooming products.<\/span><\/p><p><span style=\"font-weight: 400;\">Custom or personalized items.<\/span><\/p><h2><span style=\"font-weight: 400;\">Refunds<\/span><\/h2><p><span style=\"font-weight: 400;\">Refunds will be processed within 5-7 business days after the returned item is inspected.<\/span><\/p><p><span style=\"font-weight: 400;\">Approved refunds will be credited to the original payment method.<\/span><\/p><h2><span style=\"font-weight: 400;\">Damaged or Defective Items<\/span><\/h2><p><span style=\"font-weight: 400;\">If your product arrives damaged or defective, contact us immediately with a photo. We will arrange a replacement or refund.<\/span><\/p><h2><span style=\"font-weight: 400;\">Return Shipping Costs<\/span><\/h2><p><span style=\"font-weight: 400;\">Customers are responsible for return shipping costs unless the item is damaged or defective.<\/span><\/p><p><span style=\"font-weight: 400;\">For assistance, please contact us at info@quatro-P4.com with your order details.<\/span><\/p><p>\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>\u062a\u0627\u0628\u0639\u0646\u0627 \u062a\u0627\u0628\u0639\u0646\u0627 \u0641\u064a RIO Pet Care \u0631\u0636\u0627\u0643 \u0647\u0648 \u0623\u0648\u0644\u0648\u064a\u062a\u0646\u0627. \u0625\u0630\u0627 \u0644\u0645 \u062a\u0643\u0646 \u0631\u0627\u0636\u064a\u064b\u0627 \u062a\u0645\u0627\u0645\u064b\u0627 \u0639\u0646 \u0645\u0634\u062a\u0631\u064a\u0627\u062a\u0643\u060c \u0641\u0646\u062d\u0646 \u0647\u0646\u0627 \u0644\u0645\u0633\u0627\u0639\u062f\u062a\u0643. \u0634\u0631\u0648\u0637<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_eb_attr":"","_joinchat":[],"footnotes":""},"class_list":["post-29055","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - 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